Warranty Information

At Rich Rarities, we stand behind the lasting quality of our jewellery, and our dedication to your satisfaction goes beyond the point of sale. To ensure your peace of mind, we provide a lifetime warranty for all our products, exclusively available when purchased at the time of checkout. This warranty serves as a testament to our confidence in the superior craftsmanship and materials employed in crafting each piece.

What's Covered?

Our lifetime warranty includes protection against discoloration, breakage, and any craftsmanship flaws. We understand that jewellery is not just an accessory but a personal statement that should withstand the test of time.

How to Make a Claim?

Our dedicated support team will review your claim and guide you through the next steps. We aim to resolve any issues promptly and satisfactorily, ensuring that your experience with Rich Rarities remains nothing short of exceptional.

Repair or Replacement

Upon validating your claim, we will take the necessary steps to either repair or replace your item (new purchases can be returned for a full refund). Our goal is to restore or replace your piece so it continues to be a cherished part of your collection.

Commitment to Quality

Rich Rarities dedication to quality is unwavering. From meticulous craftsmanship to selecting the finest materials, each piece is a labour of love designed to bring joy and elegance to your everyday life.

Peace of Mind

With Rich Rarities lifetime warranty, you can choose your jewellery with confidence, knowing that it's beauty and craftsmanship are guaranteed. It's not just a warranty; it's a promise of lasting elegance and satisfaction.

We look forward to being a part of your jewellery journey and thank you for choosing Rich Rarities, where timeless elegance meets lasting quality.